Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
We do not accept returns. If the product has arrived damaged or not complete we will send you a replacement as fast as possible.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you do in person workshops?
Yes! We offer in person and online faciltated sessions.
Do you offer company discounts?
Yes! Get in touch!
2. Props & Polish
How many players does this suit?
We built the game for small teams. Each game has one Mission Controller - who is normally HR or a team lead - then 4 - 7 players on top of that person. The game still works with more but the time required becomes unpredictable.
How long is a session?
The game lasts 20 minutes, but we recommend setting aside at least 90 minutes for a more immersive experience. Booking 2 hours and 30 minutes is ideal as the game generates feedback that leads to valuable discussions, which could extend the duration.
Do I need to pay extra for Ground control?
No, if you own the experience, you have lifetime access to the Props and Polish content in ground control for your organization.
What if I want to play with my whole company?
What if I want to play with my whole company?
3. No Wind On The Moon
Why is is free?
We are currently in testing phase. The experience has moved passed our internal testing phase and we are looking to introduce it into the real world in a controlled state.
When will it be ready?
We are hoping to launch at the end of 2024.
Can I pre-order?
No but if you want to play, we will send you one for free.
Choosing a selection results in a full page refresh.
